Richard Crawford-Small, the director of iConsult, has worked in the aesthetics industry since 2004. Over the years he has worked with hundreds of businesses – from independent, mobile professionals through to some of the sector’s biggest corporate accounts.
Richard’s experience has given him an invaluable insight into the day-to-day running of clinics and the challenges faced by Healthcare Professionals, including developing effective marketing strategies and the need for technology to help them manage their business.
Richard has also worked with some of the biggest European brands, helping them to improve their processes, create compelling customer journeys and ultimately maximise the value of every single customer.
Richard has combined this extensive experience to create a cutting edge product that will solve the business problems of the biggest and the smallest practices, and make it easier for them to appeal to customers in a highly congested marketplace. iConsult’s unique technology enables you to maximise your customers journey while improving your business processes and creating new opportunities for up-selling.
Our industry recognition
Richard Crawford-Small is a renowned industry expert. He contributes regular business articles and is a popular speaker at industry events.
iConsult was a finalist in the Most Innovative Treatment or Service Category for the 2013 MyFaceMyBody Awards – the only client management system to ever attain this honour, and cementing iConsult as a true pioneering technology in this sector.
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